Privacy Policy

Last updated: August 13, 2026

1. Introduction

Rental Now Leasing ("we," "our," or "us") operates the Tenant Portal (the "Portal"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Portal.

2. Information We Collect

We collect the following types of information:

2.1 Information Provided by Property Administrators

  • Personal identifiers: Full name, email address, phone number
  • Residential address: Your current rental property address
  • Lease information: Lease start and end dates, monthly rent amount
  • Payment records: Payment amounts, dates, and methods
  • Documents: Lease agreements in PDF format

2.2 Information Collected Automatically

  • Session data: Login timestamps and session identifiers for security purposes
  • Server logs: IP addresses, browser type, and access times (standard web server logs)

3. How We Use Your Information

We use the collected information to:

  • Provide you with access to your tenant account
  • Display your payment history and lease information
  • Authenticate your identity when you log in
  • Maintain the security and integrity of the Portal
  • Respond to your inquiries and support requests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your landlord/property administrator: As necessary for property management purposes
  • Legal requirements: When required by law, subpoena, or court order
  • Protection of rights: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Passwords are encrypted using industry-standard bcrypt hashing
  • All data is transmitted over HTTPS (SSL/TLS encryption)
  • Database queries use parameterized statements to prevent injection attacks
  • Session management includes CSRF protection and session ID regeneration
  • File uploads are restricted to PDF format with size limitations

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your tenant account is active and as required for legitimate business purposes. Upon termination of your tenancy, your data may be retained for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Password management: Change your password at any time through the Portal

To exercise any of these rights, please contact the property administrator or reach out to us using the contact information below.

8. Cookies and Tracking

The Portal uses session cookies solely for authentication and maintaining your logged-in state. We do not use advertising cookies, analytics tracking, or any third-party tracking technologies.

9. Third-Party Links

The Portal may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Portal after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any CCPA rights, please contact us using the information below.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Rental Now Leasing
Miami, FL
Email: info@rentalnowleasing.com